All Systems Operational

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Welcome to Edisen real-time information on system status and security. A note will be posted here if there are any interruptions in service and scheduled service events.

Uptime over the past 90 days. View historical uptime.
Edisen Portal Operational
PitchBlue Feed Reports Operational
PitchBlue Formatic Operational
PitchBlue MagnuBoxes (Terrestrial) Operational
sIX MagnuBoxes (Terrestrial) Operational
sIX Live Linear Streaming (Terrestrial) Operational
sIX HD-64 Linear Stream ? Operational
sIX HD-65 Linear Stream ? Operational
NPR Connectivity Operational
Edisen Advertio Cloud Operational
sIX National Streams ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 28, 2025

No incidents reported today.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025
Edisen Maintenance Window: OneVigor Software Upgrade (Staging Environment)
Completed - The scheduled maintenance has been completed.
Jun 24, 17:56 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 17:00 PDT
Scheduled - On Tuesday, June 24th, from 8PM-11PM ET (5PM-8PM PT), the Edisen Support Team will coordinate a OneVigor software upgrade to the Staging Environment.

During this maintenance window, no operational impact is anticipated. In the event a service disruption does occur during this window, no action is needed from service recipients.

The Maintenance Window will be completed, and normal service should resume no later than 11PM ET (8PM PT).
Jun 23, 07:09 PDT
NPR Connectivity Issues
Resolved - The network provider reports that the connectivity issue affecting NPR services has been resolved. The disruption was due to a network service impact in Washington, D.C. All services are now fully operational.

If you or your team continue to experience any issues, please open a support ticket by emailing sixtickets@edisen.com.

Thank you for your patience while the issue was addressed.
Jun 24, 17:45 PDT
Identified - We're currently investigating reports of connectivity issues affecting NPR services due to a network service impact in Washington, D.C. Our team is actively working with the NPR site and connectivity provider to restore full access as quickly as possible. We’ll provide updates as more information becomes available.
Jun 24, 16:51 PDT
Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025
Edisen Edge (formerly MagnuBox) Upgrade for Interconnection Footprint (Partial Footprint Upgrade)
Completed - This maintenance window has now been closed.

During this window, only Secondary Devices were upgraded. Based on the upgrade results from the Secondary upgrades, the upgrade session for the Primary Devices was postponed.

When the Edisen Edge Device Upgrade process resumes, a fresh communication effort will be initiated to alert service recipients of the upgrade schedule.

Edisen Support Team
Jun 18, 13:06 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 12:01 PDT
Scheduled - On Wednesday, June 18th, from 3:00 PM - 6:00 PM ET (Noon - 3:00 PM PT), the Edisen Support Team will coordinate an Interconnection System Maintenance Window to perform a software upgrade on your Edisen Edge Device (Partial Footprint Upgrade).

Once the upgrade is applied your Edisen Edge Device will reboot. For file delivery service, any pending content requests will be unaffected. Downloads in progress will resume automatically once the reboot is complete. There should be no station intervention required, and the upgrade should conclude within 10 minutes once initiated.

There will be no impact to linear delivery service.

Interconnection Global GUI access will remain operational during this Maintenance Window.

Stations included in this upgrade session are noted below:

• ECB – Secondary Device
• KACV – Primary Device
• KAKM – Primary Device
• KAWE – Primary Device
• KBDI – Secondary Device
• KNME – Secondary & Primary Device (separate batches within Maintenance Window)
• KOZK - Secondary & Primary Device (separate batches within Maintenance Window)
• KVIE – Primary Device
• PMM – Secondary Device
• WCBB – Secondary Device
• WGCU – Primary Device
• WIPB – Secondary Device
• WKAR – Primary Device
• WKLE – Primary Device
• WKOP – Primary Device
• WKYU – Secondary Device
• WLPB – Secondary Device
• WLRN – Secondary Device
• WOUB – Primary Device
• WQED – Primary Device
• WSRE – Secondary Device
• WVIA – Secondary Device

The Maintenance Window will be completed, and normal service should resume no later than 6:00 PM ET (3:00 PM PT).

In the event that a service disruption does occur during this window, no action is needed from Interconnection sites. The Edisen support team will reach out to you.

If a service disruption occurs after this window has closed, please contact the Edisen Support Team:

• 1(866) 748 - 4467 Ext. 2
• 1(866) 74-VIGOR Ext. 2
Jun 17, 16:14 PDT
PBS NOC Facility Maintenance Window - 6/18/25
Completed - The scheduled maintenance has been completed.
Jun 18, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 11:00 PDT
Scheduled - On Wednesday, June 18, from 2:00 PM – 3:00 PM ET (11:00 AM – Noon PT), PBS NOC will be conducting maintenance within the PBS NOC facility.

During the work session, file delivery services and all national linear terrestrial and satellite services contributed by the PBS NOC may be briefly unavailable within the maintenance window.

The following TERRESTRIAL linear streams will be impacted:

PBS-01 (NPS-East)
PBS-02 (NPS-West)
PBS-03 (PBS Kids)
PBS-04 (HD-64 contribution stream)
PBS-05 (HD-65 contribution stream)
PBS-06 (HD03)

Stations may plan to switch away from the affected terrestrial streams (to the corresponding satellite streams, or to alternative programming) during this period until the all-clear is issued. The Maintenance Window will be completed, and normal service should resume no later than June 18, 3:00 PM ET (Noon PT).
Jun 17, 13:28 PDT
Jun 17, 2025
Edisen Maintenance Window: OneVigor Software Upgrade - 6/17/2025
Completed - The scheduled maintenance has been completed.
Jun 17, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 17:00 PDT
Scheduled - On Tuesday, June 17th, from 8PM-11PM ET (5PM-8PM PT), the Edisen Support Team will coordinate a OneVigor software upgrade to the Production Environment.

During this maintenance window, we anticipate no interruption to file delivery or linear delivery. However, the sIX Media Management GUI and the sIX Global GUI may be unavailable during this maintenance window.

In the event a service disruption does occur during this window, no action is needed from service recipients. The Maintenance Window will be completed, and normal service should resume no later than 11PM ET (8PM PT).

If a service disruption persists after the maintenance window has ended, please contact the Edisen Support Team for assistance.

Edisen Support:
• sixtickets@edisen.com
• 1(866) 748 - 4467 Ext. 2
Jun 16, 07:21 PDT
Jun 16, 2025
PBS NOC Facility Maintenance Window - 6/16/25
Completed - The scheduled maintenance has been completed.
Jun 16, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 03:30 PDT
Scheduled - On Monday, June 16, from 6:30 AM – 8:30 AM ET (3:30 AM – 5:30 AM PT), PBS NOC will be conducting maintenance within the PBS NOC facility.

During the work session, file delivery services and all national linear terrestrial and satellite services contributed by the PBS NOC may be briefly unavailable within the maintenance window.

Also, during this maintenance event, SCTE Triggers will not be provided on the PBS KIDS National feed.

The following TERRESTRIAL linear streams will be impacted:

PBS-01 (NPS-East)
PBS-02 (NPS-West)
PBS-03 (PBS Kids)
PBS-04 (HD-64 contribution stream)
PBS-05 (HD-65 contribution stream)
PBS-06 (HD03)

Stations may plan to switch away from the affected terrestrial streams (to the corresponding satellite streams, or to alternative programming) during this period until the all-clear is issued. The Maintenance Window will be completed, and normal service should resume no later than June 16, 8:30 AM ET (5:30 AM PT).
Jun 13, 08:41 PDT
Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

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