Interconnection Maintenance Event: Service Impacting AWS Maintenance Window - September 9, 2025

Scheduled Maintenance Report for Edisen Inc

Completed

We’d like to inform you that the planned AWS Direct Connect Endpoint maintenance in Seattle, WA, originally scheduled for September 9, 2025, 1:00AM ET (10:00PM PT) to September 9, 2025, 9:00AM ET (6:00AM PT) has been cancelled.

No impact to services is expected as a result.

We’ll share any new scheduling updates from AWS as they become available.
Posted Sep 08, 2025 - 21:34 PDT

Scheduled

Hello sIX Service Recipient,

AWS will be conducting maintenance on their Direct Connect endpoint located in Seattle, WA:

Maintenance Event Start: September 9, 2025, 1:00AM ET (10:00PM PT)
Maintenance Event End: September 9, 2025, 9:00AM ET (6:00AM PT)
Maintenance Event Duration: 8 Hours

Station Impact:

- File Delivery Services will be interrupted briefly at some point during this maintenance event, while service transitions to the redundant AWS direct connect endpoint. Once services are restored, downloads that were queued prior to the start of the maintenance window will restart.

- Linear streams provided by your station to PBS Digital and other streaming platforms will be impacted for the duration of the maintenance window. It is recommended that service recipients switch to the PBS National Feed via the PBS LLS Admin Console during this event. PBS Digital has notified all digital streaming partners about this outage.

- Terrestrial National Linear Content Feeds provided to your station via the Interconnection network will not be impacted by this event.

For service recipients that wish to remain on their PBS Local Feed for this event, after 5 minutes of feed outage time PBS Digital will automatically switch your site to the PBS National Feed, and you will receive a notification email. Other digital streaming partners may implement their own failover separately from PBS Digital. Once the maintenance window is complete, and if a failover to the National feed has taken place, your site can switch back to your local feed for PBS platforms via the PBS LLS Admin Console and notify your other streaming providers that the local feed has been restored.

Maintenance activity will be completed, and normal service should resume no later than September 9th, 9:00 AM ET (September 9, 6:00 AM PT).

If a service disruption occurs during this window, no action is required from Interconnection sites.

If connectivity or task processing issues persist after the maintenance window has ended, please contact Edisen Support for assistance.

Edisen Support Team:
sixtickets@edisen.com
• 1(866) 748 - 4467 Ext. 2
Posted Sep 04, 2025 - 10:45 PDT
This scheduled maintenance affected: Edisen Portal, sIX MagnuBoxes (Terrestrial), sIX Live Linear Streaming (Terrestrial), and sIX National Streams.