All Systems Operational

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Welcome to Edisen real-time information on system status and security. A note will be posted here if there are any interruptions in service and scheduled service events.

Edisen Portal Operational
Interconnection Edisen Edge Devices (Terrestrial) Operational
Interconnection Local Live Linear Streaming (Terrestrial) Operational
Interconnection National Program Feeds (Terrestrial) Operational
90 days ago
100.0 % uptime
Today
PitchBlue Group Operational
PitchBlue Feed Reports Operational
PitchBlue Formatic Operational
PitchBlue MagnuBoxes (Terrestrial) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Edisen Maintenance Window: OneVigor Software Upgrade - 1/13/2026 Jan 13, 2026 17:00-20:00 PST

On Tuesday, January 13, from 8PM-11PM ET (5PM-8PM PT), the Edisen Support Team will coordinate a OneVigor software upgrade to the Production Environment.

During this maintenance window, we anticipate no interruption to file delivery or linear delivery. However, the sIX Media Management GUI and the sIX Global GUI may be unavailable during this maintenance window.

In the event a service disruption does occur during this window, no action is needed from service recipients. The Maintenance Window will be completed, and normal service should resume no later than 11PM ET (8PM PT).

If a service disruption persists after the maintenance window has ended, please contact the Edisen Support Team for assistance.

Edisen Support:

sixtickets@edisen.com
• 1(866) 748 - 4467 Ext. 2

Posted on Jan 12, 2026 - 08:53 PST
Jan 13, 2026

No incidents reported today.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026
Resolved - On 1/07/2025 from approximately 13:41 to 14:05 ET, PBS Edisen Edge (MagnuBox) connectivity for service recipients may have experienced intermittent disruption due to unexpected conditions encountered during a circuit migration performed by an upstream connectivity provider associated with the AWS Direct Connect.

This interruption may have impacted in-progress file transfers. Connectivity has since been restored, and the disruption was temporary.

Our engineers are actively monitoring the network and will continue to ensure stability throughout the remainder of the provider’s migration activity.

Please reach out to us with any questions.

Edisen Support Team:
sixtickets@edisen.com
• 1(866) 748 - 4467 Ext. 2

Jan 7, 11:15 PST
Jan 6, 2026
Completed - The scheduled maintenance has been completed.
Jan 6, 18:45 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 17:00 PST
Scheduled - On Tuesday, January 6th, from 8PM-11PM ET (5PM-8PM PT), the Edisen Support Team will coordinate a OneVigor software upgrade to the Staging Environment.

During this maintenance window, no operational impact is anticipated. In the event a service disruption does occur during this window, no action is needed from service recipients.

The Maintenance Window will be completed, and normal service should resume no later than 11PM ET (8PM PT).

Jan 5, 08:37 PST
Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

Dec 30, 2025

No incidents reported.