Interconnection Linear Streaming Outage - (World & PMM streams affected)

Incident Report for Orb Group

Postmortem

Summary

A power outage at a network carrier facility in New York, NY affected the transit path used by multiple terrestrial streams, resulting in service interruptions.

Customer Impact

Customers whose streams used the affected network path experienced interruptions during the two incidents.

Incident Timeline

October 20, 2026, 20:50 - 20:56 EDT.

Root Cause

A power fault at the network carrier’s New York facility disrupted the network transit path supporting affected client services.

Resolution

Power was restored to the facility, restoring affected services to a stable state. The network provider states the outage has cleared.

Posted Oct 21, 2026 - 22:40 PDT

Resolved

PMM linear streams have remained stable since the initial interruption. We will post a new status page notification if any further interruptions occur.

The results of the investigation into the reason for this outage will be shared in upcoming communications.
Posted Oct 20, 2026 - 20:14 PDT

Monitoring

Hello Interconnection Service Recipient,

We have received reports and have confirmed that the WORLD & Individual PMM streams experienced an outage from 20:50 - 20:56 EDT.

Investigation is underway with PMM and the Network Carrier. We will continue to monitor all streams and will update this status thread with updates.

Stations are urged to monitor mypbs.org for advisories on missed feeds and potential refeeds.

Edisen Support Team
sixtickets@edisen.com
Posted Oct 20, 2026 - 17:58 PDT
This incident affected: Interconnection National Program Feeds (Terrestrial).