All Systems Operational

About This Site

Welcome to Edisen real-time information on system status and security. A note will be posted here if there are any interruptions in service and scheduled service events.

Uptime over the past 90 days. View historical uptime.
Edisen Portal Operational
PitchBlue Feed Reports Operational
PitchBlue Formatic Operational
PitchBlue MagnuBoxes (Terrestrial) Operational
sIX MagnuBoxes (Terrestrial) Operational
sIX Live Linear Streaming (Terrestrial) Operational
sIX HD-64 Linear Stream ? Operational
sIX HD-65 Linear Stream ? Operational
NPR Connectivity Operational
Edisen Advertio Cloud Operational
sIX National Streams ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Edisen Edge Configuration Update Feb 5, 2025 13:30-14:30 PST
On Wednesday, February 5th, from 4:30 pm to 5:30 pm ET (1:30PM - 2:30PM PT), the Edisen Support Team will coordinate a sIX System Maintenance Window to perform a configuration change to your Edisen Edge devices.

No disruption to file delivery services is expected during this maintenance window.

The Maintenance Window will be completed, and normal service should resume no later than 5:30 PM ET (2:30 PM PT).

In the event that any unusual activity does occur during this window, please contact the Edisen Support Team:

1(866) 748 - 4467 Ext. 2
1(866) 74-VIGOR Ext. 2
Posted on Feb 03, 2025 - 15:44 PST
Past Incidents
Feb 5, 2025

No incidents reported today.

Feb 4, 2025
Edisen Maintenance Window: OneVigor Software Upgrade [Extended] (Staging Environment)
Completed - The scheduled maintenance has been completed.
Feb 4, 22:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 20:25 PST
Scheduled - On Tuesday, February 4th, from 11 PM – Wednesday, February 5th, at 1 AM ET (10 PM PT). (8 PM – 10 PM PT), the Staging Environment will undergo an extended maintenance window to address performance and stability items identified during the previously scheduled maintenance on February 4th from 7 PM – 9 PM ET (4 PM – 6 PM PT).

Maintenance is expected to be completed, with normal service resuming no later than Wednesday, February 5th, at 1 AM ET (10 PM PT).
Feb 4, 20:24 PST
Edisen Maintenance Window: OneVigor Software Upgrade (Staging Environment)
Completed - The scheduled maintenance has been completed.
Feb 4, 19:04 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 17:00 PST
Scheduled - On Tuesday, February 4th, from 7PM-9PM ET (4PM-6PM PT), the Edisen Support Team will coordinate a OneVigor software upgrade to the Staging Environment.

During this maintenance window, no operational impact is anticipated. In the event a service disruption does occur during this window, no action is needed from service recipients.

The Maintenance Window will be completed, and normal service should resume no later than 10PM ET (8PM PT).
Feb 3, 13:24 PST
Playback in the Edisen App
Resolved - This incident has been resolved.
Feb 4, 07:42 PST
Update - The issue has been resolved, and normal workflows are restored. If you experience any further issues, please contact Edisen support via the "Report an Issue" tool in the Edisen App.
Feb 4, 07:42 PST
Identified - We are investigating reports of problems with video playback in the Edisen App and Edisen Share links. A solution has been identified and is in the process of being applied to the Edisen production environment. This notification will be updated once services are fully restored.
Feb 4, 07:24 PST
Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025
Edisen Maintenance Window: OneVigor Software Upgrade (1/28/25)
Completed - The scheduled maintenance has been completed.
Jan 28, 18:51 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 17:00 PST
Scheduled - On Tuesday, January 28th, from 8PM-11PM ET (5PM-8PM PT), the Edisen Support Team will coordinate a OneVigor software upgrade to the Production Environment.

During this maintenance window, no operational impact is anticipated. In the event a service disruption does occur during this window, no action is needed from service recipients.

The Maintenance Window will be completed, and normal service should resume no later than 11PM ET (8PM PT)
Jan 27, 07:53 PST
Jan 27, 2025

No incidents reported.

Jan 26, 2025

No incidents reported.

Jan 25, 2025

No incidents reported.

Jan 24, 2025

No incidents reported.

Jan 23, 2025

No incidents reported.

Jan 22, 2025

No incidents reported.

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