All Systems Operational

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Welcome to Edisen real-time information on system status and security. A note will be posted here if there are any interruptions in service and scheduled service events.

Uptime over the past 90 days. View historical uptime.
Edisen Portal Operational
Interconnection Edisen Edge Devices (Terrestrial) Operational
Interconnection Local Live Linear Streaming (Terrestrial) Operational
Interconnection National Program Feeds (Terrestrial) ? Operational
90 days ago
99.99 % uptime
Today
PitchBlue Group Operational
PitchBlue Feed Reports Operational
PitchBlue Formatic Operational
PitchBlue MagnuBoxes (Terrestrial) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 23, 2025

No incidents reported today.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025
Edisen Maintenance Window: OneVigor Software Upgrade
Completed - The scheduled maintenance has been completed.
Nov 18, 18:21 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 17:00 PST
Scheduled - On Tuesday, November 18th, from 8PM-11PM ET (5PM-8PM PT), the Edisen Support Team will coordinate a OneVigor software upgrade to the Production Environment.

During this maintenance window, we anticipate no interruption to file delivery or linear delivery. However, the sIX Media Management GUI and the sIX Global GUI may be unavailable during this maintenance window.

In the event a service disruption does occur during this window, no action is needed from service recipients. The Maintenance Window will be completed, and normal service should resume no later than 11PM ET (8PM PT).

If a service disruption persists after the maintenance window has ended, please contact the Edisen Support Team for assistance.

Edisen Support:

• sixtickets@edisen.com
• 1(866) 748 - 4467 Ext. 2
Nov 17, 06:14 PST
Service Status Update – November 18, 2025
Resolved - Resolved – No impact to Edisen services

Summary:
A major Cloudflare outage occurred earlier today (starting ~6:00 AM ET) affecting numerous websites and services worldwide due to an internal Cloudflare service degradation. There was no impact to the Edisen Platform.
Nov 18, 12:57 PST
Monitoring - We’re aware of the major Cloudflare outage currently impacting a large number of websites and services worldwide. Our platform remains fully operational.

We deliver content with multiple independent CDNs and direct paths, so today’s Cloudflare incident has no impact on video delivery, proxies, media management, edge devices, or any of our services.

We’ll keep monitoring the situation and will provide further communications if anything changes.

Edisen Support
• sixtickets@edisen.com
• 1(866) 748 - 4467 Ext. 2
Nov 18, 05:52 PST
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025
Duplicate Transfer Notice
Resolved - Resolved: The traffic vendor has provided a workaround. Stations still experiencing duplicate transfers should contact Edisen support to have the issue fixed right away.

You can also keep using ec.edisen.com for immediate access to effected content if needed.

Edisen Support Team:
• sixtickets@edisen.com
• 1(866) 748 - 4467 Ext. 2
Nov 13, 07:58 PST
Update - Update: Interconnection vendor partners are actively developing a solution for this issue and working to resolve it as quickly as possible. We've notified the content distributor about the problems being experienced to ensure coordinated support.

In the meantime, for immediate access to this content, please continue requesting it through ec.edisen.com.

We'll provide further updates here as soon as we have more details.
Nov 12, 16:47 PST
Identified - sIX Service Recipient,

We have received reports of issues with P588561-001and P588565-001 causing duplicate transfers if requested through 3rd party traffic software. If this content is needed immediately, please request through ec.edisen.com.

We will continue to provide updates once more information becomes available.
Nov 12, 10:21 PST
Nov 12, 2025
Nov 11, 2025
Edisen Maintenance Window: OneVigor Software Upgrade (Staging Environment)
Completed - The scheduled maintenance has been completed.
Nov 11, 17:45 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 17:00 PST
Scheduled - On Tuesday, November 11, from 8PM-11PM ET (5PM-8PM PT), the Edisen Support Team will coordinate a OneVigor software upgrade to the Staging Environment.

During this maintenance window, no operational impact is anticipated. In the event a service disruption does occur during this window, no action is needed from service recipients.

The Maintenance Window will be completed, and normal service should resume no later than 11PM ET (8PM PT).
Nov 10, 13:20 PST
Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

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