Welcome to Edisen real-time information on system status and security. A note will be posted here if there are any interruptions in service and scheduled service events.
Completed -
The scheduled maintenance has been completed.
Apr 21, 20:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 17:00 PDT
Scheduled -
On Tuesday, April 21, from 8PM-11PM ET (5PM-8PM PT), the Orb Support Team will coordinate a OneVigor software upgrade to the Production Environment.
During this maintenance window, we anticipate no interruption to file delivery or linear delivery. However, the Interconnection Media Management GUI and the Global GUI may be unavailable during this maintenance window.
In the event a service disruption does occur during this window, no action is needed from service recipients. The Maintenance Window will be completed, and normal service should resume no later than 11PM ET (8PM PT).
If a service disruption persists after the maintenance window has ended, please contact the Orb Support Team for assistance.
Completed -
The scheduled maintenance has been completed.
Apr 16, 13:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 09:00 PDT
Scheduled -
Hello Interconnection Service Recipient,
Lumen and OrbGroup will be conducting maintenance on the AWS -West equipment in Seattle, Washington :
Maintenance Event Start: Thursday, April 16th, 2026, 12:00PM ET (9:00AM PT) Maintenance Event End: Thursday, April 16th, 2026, 4:00PM ET (1:00PM PT) Maintenance Event Duration: 4 Hours
During this maintenance window, no operational impact is anticipated. In the event of service disruption during this window, no action will be needed from service recipients. If connectivity or task processing issues persist after the maintenance window has ended, please contact Orb Group Support for assistance.
Orb Group Support Team: • sixtickets@edisen.com • 1(866) 748 - 4467 Ext. 2
Apr 14, 10:03 PDT
Completed -
The scheduled maintenance has been completed.
Apr 14, 19:33 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 17:00 PDT
Scheduled -
On Tuesday, April 14, from 8PM-11PM ET (5PM-8PM PT), the Orb Support Team will coordinate a OneVigor software upgrade to the Staging Environment.
During this maintenance window, no operational impact is anticipated. In the event a service disruption does occur during this window, no action is needed from service recipients.
The Maintenance Window will be completed, and normal service should resume no later than 11PM ET (8PM PT).
Apr 13, 11:59 PDT
Completed -
Scheduled maintenance has concluded.
Apr 8, 10:08 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 08:00 PDT
Scheduled -
Hello Interconnection Service Recipient,
Lumen and Orb Group will be conducting maintenance on their Direct Connect endpoint located in Seattle, Washington :
Maintenance Event Start: Wednesday, April 8th, 2026, 11:00AM ET (8:00AM PT) Maintenance Event End: Wednesday, April 8th, 2026, 2:00PM ET (11:00AM PT) Maintenance Event Duration: 3 Hours
Station Impact: - File Delivery Services will be interrupted briefly at some point during this maintenance event. Once services are restored, downloads that were queued prior to the start of the maintenance window will restart. - Linear streams provided by your station to PBS Digital and other streaming platforms WILL NOT BE impacted for the duration of the maintenance window. - There will be NO impact to the Terrestrial National Linear Content Feeds provided to your station.
If a service disruption occurs during this window, no action is required from Interconnection sites. If connectivity or task processing issues persist after the maintenance window has ended, please contact Orb Group Support for assistance.
Orb Group Support Team: • sixtickets@edisen.com • 1(866) 748 - 4467 Ext. 2
Apr 7, 09:21 PDT