Welcome to Edisen real-time information on system status and security. A note will be posted here if there are any interruptions in service and scheduled service events.
Resolved -
On 1/07/2025 from approximately 13:41 to 14:05 ET, PBS Edisen Edge (MagnuBox) connectivity for service recipients may have experienced intermittent disruption due to unexpected conditions encountered during a circuit migration performed by an upstream connectivity provider associated with the AWS Direct Connect.
This interruption may have impacted in-progress file transfers. Connectivity has since been restored, and the disruption was temporary.
Our engineers are actively monitoring the network and will continue to ensure stability throughout the remainder of the provider’s migration activity.
Please reach out to us with any questions.
Edisen Support Team: • sixtickets@edisen.com • 1(866) 748 - 4467 Ext. 2
Jan 7, 11:15 PST
Completed -
The scheduled maintenance has been completed.
Jan 6, 18:45 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 17:00 PST
Scheduled -
On Tuesday, January 6th, from 8PM-11PM ET (5PM-8PM PT), the Edisen Support Team will coordinate a OneVigor software upgrade to the Staging Environment.
During this maintenance window, no operational impact is anticipated. In the event a service disruption does occur during this window, no action is needed from service recipients.
The Maintenance Window will be completed, and normal service should resume no later than 11PM ET (8PM PT).
Jan 5, 08:37 PST