All Systems Operational

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Welcome to Edisen real-time information on system status and security. A note will be posted here if there are any interruptions in service and scheduled service events.

Orb1 Portal Operational
Interconnection Orb MagnuBox Devices (Terrestrial) Operational
Interconnection Local Live Linear Streaming (Terrestrial) Operational
Interconnection National Program Feeds (Terrestrial) Operational
90 days ago
99.96 % uptime
Today
PitchBlue Group Operational
PitchBlue Feed Reports Operational
PitchBlue Formatic Operational
PitchBlue MagnuBoxes (Terrestrial) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 2, 2026

No incidents reported today.

Sep 1, 2026
Completed - The scheduled maintenance has been completed.
Sep 1, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 17:00 PDT
Scheduled - On Tuesday, September 1, from 8PM-11PM ET (5PM-8PM PT), the Orb Support Team will coordinate a OneVigor software upgrade to the Staging Environment.

During this maintenance window, no operational impact is anticipated. In the event a service disruption does occur during this window, no action is needed from service recipients.

The Maintenance Window will be completed, and normal service should resume no later than 11PM ET (8PM PT).

Aug 28, 07:01 PDT
Completed - The scheduled maintenance has been completed.
Sep 1, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 21:00 PDT
Scheduled - Lumen will be conducting maintenance on the MPLS circuit servicing PBS NOC, impacting National terrestrial program feeds to Interconnection:

Maintenance Event Start: Tuesday, September 1st, 00:00 EDT (Monday, August 31st 9:00 PM PDT)
Maintenance Event End: Tuesday, September 1st , 6:00 AM EDT (Tuesday September 1st 3:00 AM PDT)
Maintenance Event Duration: 6 Hours

Station Impact:
There will be NO impact to Satellite services, file delivery, or linear streams provided by your station to PBS Digital and other streaming platforms during this Maintenance event.

During the work session, the following TERRESTRIAL linear streams could be unavailable for the duration of the maintenance window:

PBS-01 (NPS-East)
PBS-02 (NPS-West)
PBS-03 (PBS Kids)
PBS-06 (HD03)

Stations may plan to switch away from the affected terrestrial streams (to the corresponding satellite streams, or to alternative programming) during this period to avoid this service disruption.

The Maintenance activity will be completed, and normal service should resume no later than 6:00 AM EDT (3:00 AM PDT) on Tuesday, September 1st.

If a service disruption occurs during this window, no action is required from Interconnection sites. If connectivity or task processing issues persist after the maintenance window has ended, please contact Orb Support for assistance.

sixtickets@edisen.com
1(866) 748 - 4467 Ext. 2

Aug 28, 13:04 PDT
Aug 31, 2026
Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026
Completed - The scheduled maintenance has been completed.
Aug 28, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 23:00 PDT
Scheduled - Interconnection Service Recipients,

AWS will be conducting maintenance on their Direct Connect endpoint located in Herndon, VA:

Maintenance Event Start: Friday, August 28, 2026, 02:00 AM ET
Maintenance Event End: Friday, August 28, 2026, 04:00 AM ET
Maintenance Event Duration: 2 Hours

Station Impact:

File Delivery Services may be interrupted briefly at some point during this maintenance event, while service transitions to the redundant AWS direct connect endpoint. Once File Delivery services are restored, downloads that were queued prior to the start of the maintenance window will restart.

Maintenance activity will be completed, and normal service should resume, no later than August 28, 2026, 04:00 AM ET.

If a service disruption occurs during this window, no action is required from Interconnection sites.

If connectivity or task processing issues persist after the maintenance window has ended, please contact Orb Group Support for assistance.

Orb Group Support Team:
sixtickets@edisen.com
• 1(866) 748 - 4467 Ext. 2

Aug 20, 22:39 PDT
Aug 27, 2026
Aug 26, 2026

No incidents reported.

Aug 25, 2026
Completed - The scheduled maintenance has been completed.
Aug 25, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 17:00 PDT
Scheduled - On Tuesday, August 25, from 8PM-11PM ET (5PM-8PM PT), the Orb Support Team will coordinate a OneVigor software upgrade to the Production Environment.

During this maintenance window, we anticipate no interruption to file delivery or linear delivery. However, the Interconnection Media Management GUI and the Global GUI may be unavailable during this maintenance window.

In the event a service disruption does occur during this window, no action is needed from service recipients. The Maintenance Window will be completed, and normal service should resume no later than 11PM ET (8PM PT).

If a service disruption persists after the maintenance window has ended, please contact the Orb Support Team for assistance.

Orb Support:

sixtickets@edisen.com
• 1(866) 748 - 4467 Ext. 2

Aug 25, 06:17 PDT
Aug 24, 2026
Resolved - Interconnection Service Recipients,

We are happy to report that WORLD has been stable since the reported outage. We are still investigating the root cause of this outage with the national backbone provider and are unable to provide more meaningful updates at this time.

Aug 24, 10:05 PDT
Monitoring - Interconnection Service Recipients,

From 13:21 - 13:27 EDT, an interruption to the WORLD nationally syndicated terrestrial stream occurred. The incident has been resolved, and we are monitoring for stability.

A root cause analysis is currently underway and will be shared in upcoming communications.

Aug 21, 10:34 PDT
Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026
Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.