All Systems Operational

About This Site

Welcome to Edisen real-time information on system status and security. A note will be posted here if there are any interruptions in service and scheduled service events.

Orb1 Portal Operational
Interconnection Orb MagnuBox Devices (Terrestrial) Operational
Interconnection Local Live Linear Streaming (Terrestrial) Operational
Interconnection National Program Feeds (Terrestrial) Operational
PitchBlue Group Operational
PitchBlue Feed Reports Operational
PitchBlue Formatic Operational
PitchBlue MagnuBoxes (Terrestrial) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 1, 2026

No incidents reported today.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

Completed - The scheduled maintenance has been completed.
Sep 29, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 17:00 PDT
Scheduled - On Tuesday, September 29, from 8PM-11PM ET (5PM-8PM PT), the Orb Support Team will coordinate a OneVigor software upgrade to the Staging Environment.

During this maintenance window, no operational impact is anticipated. In the event a service disruption does occur during this window, no action is needed from service recipients.

The Maintenance Window will be completed, and normal service should resume no later than 11PM ET (8PM PT).

Sep 25, 07:17 PDT

Sep 28, 2026

Postmortem - Read details
Sep 29, 09:58 PDT
Resolved - Interconnection Service Recipients,

Interconnection Live Linear Streaming has remained stable since the interruptions experienced earlier this morning. The Orb Support Team is resolving this status notification.

A case has been opened with the national network backbone provider to investigate the cause of the outage and help prevent future interruptions.

Thank you,
Orb Group Support Team

Sep 28, 12:23 PDT
Monitoring - Interconnection Service Recipients,

An additional interruption affecting multiple streams was detected from 10:14-10:16 ET.

The Orb Group team has opened a trouble ticket with the network carrier for confirmation of the issue mitigation and reason for the outage. We will continue to monitor for further issues and update this Status Page notification with further updates.

Thank you,
Orb Group Support Team

Sep 28, 07:36 PDT
Investigating - Interconnection Service Recipients,

From 09:57 - 10:05 ET, a linear streaming interruption resulted in a high number of national terrestrial & individual contribution streams being switched over to the National Feed. The incident has been resolved, and we are monitoring all streams for stability.

For PBS Platform Streaming, if a failover to the National feed took place, your site can now switch back to your local feed via PBS LLS Admin Console. Please notify any streaming providers that the local feed has been restored, if needed. 

A root cause analysis is currently underway and will be shared in upcoming communications.

Sep 28, 07:08 PDT

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

Completed - The scheduled maintenance has been completed.
Sep 22, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 17:00 PDT
Scheduled - On Tuesday, September 22, from 8PM-11PM ET (5PM-8PM PT), the Orb Support Team will coordinate a OneVigor software upgrade to the Production Environment.

During this maintenance window, we anticipate no interruption to file delivery or linear delivery. However, the Interconnection Media Management GUI and the Global GUI may be unavailable during this maintenance window.

In the event a service disruption does occur during this window, no action is needed from service recipients. The Maintenance Window will be completed, and normal service should resume no later than 11PM ET (8PM PT).

If a service disruption persists after the maintenance window has ended, please contact the Orb Support Team for assistance.

Orb Support:

• sixtickets@edisen.com
• 1(866) 748 - 4467 Ext. 2

Sep 18, 06:54 PDT

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.