All Systems Operational

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Welcome to Edisen real-time information on system status and security. A note will be posted here if there are any interruptions in service and scheduled service events.

Uptime over the past 90 days. View historical uptime.
Edisen Portal Operational
Interconnection Edisen Edge Devices (Terrestrial) Operational
Interconnection Local Live Linear Streaming (Terrestrial) Operational
Interconnection National Program Feeds (Terrestrial) Operational
90 days ago
99.91 % uptime
Today
PitchBlue Group Operational
PitchBlue Feed Reports Operational
PitchBlue Formatic Operational
PitchBlue MagnuBoxes (Terrestrial) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 3, 2026

No incidents reported today.

Jun 2, 2026
Orb Maintenance Window: One Vigor Software Upgrade
Completed - The scheduled maintenance has been completed.
Jun 2, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 17:00 PDT
Scheduled - On Tuesday, June 2, from 8PM-11PM ET (5PM-8PM PT), the Orb Support Team will coordinate a OneVigor software upgrade to the Production Environment.

During this maintenance window, we anticipate no interruption to file delivery or linear delivery. However, the Interconnection Media Management GUI and the Global GUI may be unavailable during this maintenance window.

In the event a service disruption does occur during this window, no action is needed from service recipients. The Maintenance Window will be completed, and normal service should resume no later than 11PM ET (8PM PT).

If a service disruption persists after the maintenance window has ended, please contact the Orb Support Team for assistance.

Orb Support:

• sixtickets@edisen.com
• 1(866) 748 - 4467 Ext. 2
Jun 1, 19:16 PDT
Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026
[CORRECTED] Interconnection Maintenance Event: Service Impacting National Linear Streaming Maintenance Window - 5/29/2026
Completed - The scheduled maintenance has been completed.
May 29, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 21:00 PDT
Update - [CORRECTED]

Hello Interconnection Service Recipient,

Lumen will be conducting maintenance on the circuit providing the National terrestrial program feeds to Interconnection during the following:

Maintenance Dates, Times and Duration:
Maintenance Event Start: Friday, May 29, 12:00AM EDT (9:00 PM PDT)
Maintenance Event End: Friday, May 29, 6:00AM EDT (3:00 AM PDT)
Maintenance Event Duration: 6 Hours

Station Impact:

There will be NO impact to Satellite services or file delivery during this Maintenance event. During the work session, the following TERRESTRIAL linear stream could be unavailable for the duration of the maintenance window:

• Create

Stations may plan to switch away from the affected terrestrial stream (to the corresponding satellite streams, or to alternative programming) during this period until the maintenance window has been concluded.
Maintenance activity will be completed, and normal service should resume no later than, May 29, 6:00AM EDT (3:00 AM PDT).

If a service disruption occurs during this window, no action is required from Interconnection sites. If connectivity or task processing issues persist after the maintenance window has ended, please contact Orb Support for assistance.

Orb Support Team:
• sixtickets@edisen.com
• 1(866) 748 - 4467 Ext. 2
May 14, 23:06 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 14, 22:17 PDT
Scheduled - ***PLEASE NOTE THE UPDATED DATE/TIMES BELOW

Hello Interconnection Service Recipient,

Lumen will be conducting maintenance on the circuit providing the National terrestrial program feeds to Interconnection during the following:

Maintenance Dates, Times and Duration:
Maintenance Event Start: Friday, May 29, 12:00AM EDT (9:00 PM PDT)
Maintenance Event End: Friday, May 29, 6:00AM EDT (3:00 AM PDT)
Maintenance Event Duration: 6 Hours

Station Impact:

There will be NO impact to Satellite services or file delivery during this Maintenance event. During the work session, the following TERRESTRIAL linear stream could be unavailable for the duration of the maintenance window:

• Create

Stations may plan to switch away from the affected terrestrial stream (to the corresponding satellite streams, or to alternative programming) during this period until the maintenance window has been concluded.
Maintenance activity will be completed, and normal service should resume no later than, May 29, 6:00AM EDT (3:00 AM PDT).

If a service disruption occurs during this window, no action is required from Interconnection sites. If connectivity or task processing issues persist after the maintenance window has ended, please contact Orb Support for assistance.

Orb Support Team:
• sixtickets@edisen.com
• 1(866) 748 - 4467 Ext. 2
May 29, 21:00 PDT
May 28, 2026
WORLD feed offline
Resolved - The WORLD feed has been restored as of 15:28 UTC, and the feed is now operating normally. We appreciate your patience while the issue was being remediated and monitored.
May 28, 08:35 PDT
Identified - The stream contributor has identified a networking issue and is actively working to remediate it. We will continue to monitor the feed for restoration and will share updates as progress is made.
May 28, 06:27 PDT
Update - Hello,

We have identified that this is a source issue for the WORLD feed and the source team is aware of the issue. They are endeavoring to resolve this issue as soon as possible. We will continue to provide updates when more information becomes available.

Thanks.
May 28, 02:18 PDT
Investigating - Hello Interconnection Recipient,


Starting at 7:47 UTC, the national feed 'WORLD' started experiencing issues and went offline. We are currently investigating the issue and will continue to provide updates here as they become available.

Very sorry for this inconvenience.
May 28, 02:07 PDT
May 27, 2026

No incidents reported.

May 26, 2026
Orb Maintenance Window: One Vigor Software Upgrade (Staging Environment)
Completed - The scheduled maintenance has been completed.
May 26, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 17:00 PDT
Scheduled - On Tuesday, May 26, from 8PM-11PM ET (5PM-8PM PT), the Orb Support Team will coordinate a OneVigor software upgrade to the Staging Environment.

During this maintenance window, no operational impact is anticipated. In the event a service disruption does occur during this window, no action is needed from service recipients.

The Maintenance Window will be completed, and normal service should resume no later than 11PM ET (8PM PT).
May 26, 09:43 PDT
May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026
[CORRECTED] Interconnection Maintenance Event: Service Impacting National Linear Streaming Maintenance Window - 5/20/2026
Completed - The scheduled maintenance has been completed.
May 20, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 21:00 PDT
Update - [CORRECTED]

Hello Interconnection Service Recipient,

Lumen will be conducting maintenance on the circuit providing the National terrestrial program feeds to Interconnection during the following:

Maintenance Dates, Times and Duration:
Maintenance Event Start: Wednesday, May 20, 12:00AM EDT (9:00 PM PDT)
Maintenance Event End: Wednesday, May 20, 6:00AM EDT (3:00 AM PDT)
Maintenance Event Duration: 6 Hours

Station Impact:

There will be NO impact to Satellite services or file delivery during this Maintenance event. During the work session, the following TERRESTRIAL linear stream could be unavailable for the duration of the maintenance window:

• Create

Stations may plan to switch away from the affected terrestrial stream (to the corresponding satellite streams, or to alternative programming) during this period until the maintenance window has been concluded.
Maintenance activity will be completed, and normal service should resume no later than, May 20, 6:00AM EDT (3:00 AM PDT).

If a service disruption occurs during this window, no action is required from Interconnection sites. If connectivity or task processing issues persist after the maintenance window has ended, please contact Orb Support for assistance.

Orb Support Team:
• sixtickets@edisen.com
• 1(866) 748 - 4467 Ext. 2
May 14, 23:02 PDT
Update - We will be undergoing scheduled maintenance during this time.
May 14, 22:16 PDT
Scheduled - ***PLEASE NOTE THE UPDATED DATE/TIMES BELOW

Hello Interconnection Service Recipient,

Lumen will be conducting maintenance on the circuit providing the National terrestrial program feeds to Interconnection during the following:

Maintenance Dates, Times and Duration:
Maintenance Event Start: Wednesday, May 20, 12:00AM EDT (9:00 PM PDT)
Maintenance Event End: Wednesday, May 20, 6:00AM EDT (3:00 AM PDT)
Maintenance Event Duration: 6 Hours

Station Impact:

There will be NO impact to Satellite services or file delivery during this Maintenance event. During the work session, the following TERRESTRIAL linear stream could be unavailable for the duration of the maintenance window:

• Create

Stations may plan to switch away from the affected terrestrial stream (to the corresponding satellite streams, or to alternative programming) during this period until the maintenance window has been concluded.
Maintenance activity will be completed, and normal service should resume no later than, May 20, 6:00AM EDT (3:00 AM PDT).

If a service disruption occurs during this window, no action is required from Interconnection sites. If connectivity or task processing issues persist after the maintenance window has ended, please contact Orb Support for assistance.

Orb Support Team:
• sixtickets@edisen.com
• 1(866) 748 - 4467 Ext. 2
May 20, 21:00 PDT
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