All Systems Operational

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Welcome to Edisen real-time information on system status and security. A note will be posted here if there are any interruptions in service and scheduled service events.

Uptime over the past 90 days. View historical uptime.
Orb1 Portal Operational
Interconnection Orb MagnuBox Devices (Terrestrial) Operational
Interconnection Local Live Linear Streaming (Terrestrial) Operational
Interconnection National Program Feeds (Terrestrial) Operational
PitchBlue Group Operational
PitchBlue Feed Reports Operational
PitchBlue Formatic Operational
PitchBlue MagnuBoxes (Terrestrial) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 12, 2026

No incidents reported today.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Orb Maintenance Window: One Vigor Software Upgrade
Completed - The scheduled maintenance has been completed.
Nov 3, 20:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 17:00 PST
Scheduled - On Tuesday, November 3, from 8PM-11PM ET (5PM-8PM PT), the Orb Support Team will coordinate a OneVigor software upgrade to the Production Environment.

During this maintenance window, we anticipate no interruption to file delivery or linear delivery. However, the Interconnection Media Management GUI and the Global GUI may be unavailable during this maintenance window.

In the event a service disruption does occur during this window, no action is needed from service recipients. The Maintenance Window will be completed, and normal service should resume no later than 11PM ET (8PM PT).

If a service disruption persists after the maintenance window has ended, please contact the Orb Support Team for assistance.

Orb Support:

• sixtickets@edisen.com
• 1(866) 748 - 4467 Ext. 2
Nov 3, 07:17 PST
Networking Issue Affecting AWS Infrastructure
Resolved - The networking issue affecting our AWS infrastructure has been fully resolved. Following mitigation, we monitored the environment and confirmed sustained stability.

If you continue to experience any issues, please reach out to our support team.

Orb Support:
Orb1
• https:// help.support.orbgroup.com/support/home

PitchBlue
• mls@vigorsystemsinc.com
• 1(866) 748 - 4467 Ext. 2

PBS
• sixtickets@edisen.com
• https://interconnection.support.orbgroup.com/support/home
• 1(866) 748 - 4467 Ext. 2
Nov 3, 18:47 PST
Monitoring - Our operations team has mitigated the networking issue affecting our AWS infrastructure. The issue is now considered cleared, and we are monitoring the environment closely to confirm stability.

We will provide a further update once we are confident the issue is fully resolved, or sooner if conditions change.
Nov 3, 18:26 PST
Identified - We are currently investigating a networking issue affecting our AWS infrastructure. Our operations team has identified the issue and is actively implementing changes to mitigate its impact.

We will share updates as we make progress toward resolution. Thank you for your patience.
Nov 3, 18:06 PST

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

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