All Systems Operational

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Welcome to Edisen real-time information on system status and security. A note will be posted here if there are any interruptions in service and scheduled service events.

Uptime over the past 90 days. View historical uptime.
Edisen Portal Operational
Interconnection Edisen Edge Devices (Terrestrial) Operational
Interconnection Live Linear Streaming (Terrestrial) Operational
Interconnection HD-64 Live Linear Stream ? Operational
Interconnection HD-65 Live Linear Stream ? Operational
Interconnection System National Streams ? Operational
90 days ago
99.87 % uptime
Today
PitchBlue Group Operational
PitchBlue Feed Reports Operational
PitchBlue Formatic Operational
PitchBlue MagnuBoxes (Terrestrial) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 19, 2025

No incidents reported today.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025
sIX Linear Streaming Outage - 2025-10-16 - 8:53 - 09:10 ET
Resolved - Service delivery has remained stable since the initial interruption. We have updated outstanding investigations with our partner vendors to help isolate the issue and determine the root cause. No further impact has been observed.
Oct 16, 10:10 PDT
Monitoring - Linear streams have remained stable since the initial interruption. Our team is continuing to monitor closely while working to identify and isolate the root cause.
Oct 16, 07:51 PDT
Investigating - From 8:53 - 09:10 ET, a linear streaming interruption resulted in a high number of streams being switched over to the National Feed.

For PBS Platform Streaming, if a failover to the National feed took place, your site can now switch back to your local feed via PBS LLS Admin Console. Please notify any streaming providers that the local feed has been restored, if needed. 

A root cause analysis is currently underway and will be shared in upcoming communications.
Oct 16, 06:35 PDT
Oct 15, 2025

No incidents reported.

Oct 14, 2025
Edisen Maintenance Window: OneVigor Software Upgrade (Staging Environment)
Completed - The scheduled maintenance has been completed.
Oct 14, 18:46 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 17:00 PDT
Scheduled - On Tuesday, October 14, from 8PM-11PM ET (5PM-8PM PT), the Edisen Support Team will coordinate a OneVigor software upgrade to the Staging Environment.

During this maintenance window, no operational impact is anticipated. In the event a service disruption does occur during this window, no action is needed from service recipients.

The Maintenance Window will be completed, and normal service should resume no later than 11PM ET (8PM PT).
Oct 13, 06:31 PDT
Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025
Interconnection Maintenance Event: Service Impacting AWS-W Maintenance Window – October 8, 2025
Completed - AWS has notified us that the scheduled maintenance window has been cancelled.

The Edisen Operational Services Center has resumed normal operations and will continue to monitor for any linear streaming outages.

If any site disruptions are detected, affected sites will be notified promptly.
Oct 7, 21:42 PDT
Scheduled - Hello Interconnection Service Recipient, AWS will be conducting maintenance on their Direct Connect endpoint located in Seattle, WA:

Maintenance Event Start: October 8, 2025, 1:00AM ET (10:00PM PT)

Maintenance Event End: October 8, 2025, 9:00AM ET (6:00AM PT)

Maintenance Event Duration: 8 Hours

Station Impact:

- File Delivery Services will be interrupted briefly at some point during this maintenance event, while service transitions to the redundant AWS direct connect endpoint. Once services are restored, downloads that were queued prior to the start of the maintenance window will restart.

- Linear streams provided by your station to PBS Digital and other streaming platforms will be impacted for the duration of the maintenance window. It is recommended that service recipients switch to the PBS National Feed via the PBS LLS Admin Console during this event. PBS Digital has notified all digital streaming partners about this outage.

- Terrestrial National Linear Content Feeds provided to your station via the Interconnection network will not be impacted by this event.

For service recipients that wish to remain on their PBS Local Feed for this event, after 5 minutes of feed outage time PBS Digital will automatically switch your site to the PBS National Feed, and you will receive a notification email. Other digital streaming partners may implement their own failover separately from PBS Digital. Once the maintenance window is complete, and if a failover to the National feed has taken place, your site can switch back to your local feed for PBS platforms via the PBS LLS Admin Console and notify your other streaming providers that the local feed has been restored.

Maintenance activity will be completed, and normal service should resume no later than October 8th, 9:00 AM ET (October 8, 6:00 AM PT).

If a service disruption occurs during this window, no action is required from Interconnection sites. If connectivity or task processing issues persist after the maintenance window has ended, please contact Edisen Support for assistance.

Edisen Support Team:

• sixtickets@edisen.com

• 1(866) 748 - 4467 Ext. 2
Oct 6, 06:54 PDT
Edisen Maintenance Window: OneVigor Software Upgrade
Completed - The scheduled maintenance has been completed successfully.
Oct 7, 18:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 17:00 PDT
Scheduled - On Tuesday, October 7, from 8PM-11PM ET (5PM-8PM PT), the Edisen Support Team will coordinate a OneVigor software upgrade to the Production Environment.

During this maintenance window, we anticipate no interruption to file delivery or linear delivery. However, the sIX Media Management GUI and the sIX Global GUI may be unavailable during this maintenance window.

In the event a service disruption does occur during this window, no action is needed from service recipients. The Maintenance Window will be completed, and normal service should resume no later than 11PM ET (8PM PT).

If a service disruption persists after the maintenance window has ended, please contact the Edisen Support Team for assistance.

Edisen Support:

• sixtickets@edisen.com
• 1(866) 748 - 4467 Ext. 2
Oct 6, 06:57 PDT
Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

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