All Systems Operational

About This Site

Welcome to Edisen real-time information on system status and security. A note will be posted here if there are any interruptions in service and scheduled service events.

Uptime over the past 90 days. View historical uptime.
Orb1 Portal Operational
Interconnection Orb MagnuBox Devices (Terrestrial) Operational
Interconnection Local Live Linear Streaming (Terrestrial) Operational
Interconnection National Program Feeds (Terrestrial) Operational
PitchBlue Group Operational
PitchBlue Feed Reports Operational
PitchBlue Formatic Operational
PitchBlue MagnuBoxes (Terrestrial) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 5, 2026

No incidents reported today.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Orb Maintenance Window: One Vigor Software Upgrade
Completed - The scheduled maintenance has been completed.
Nov 3, 20:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 17:00 PST
Scheduled - On Tuesday, November 3, from 8PM-11PM ET (5PM-8PM PT), the Orb Support Team will coordinate a OneVigor software upgrade to the Production Environment.

During this maintenance window, we anticipate no interruption to file delivery or linear delivery. However, the Interconnection Media Management GUI and the Global GUI may be unavailable during this maintenance window.

In the event a service disruption does occur during this window, no action is needed from service recipients. The Maintenance Window will be completed, and normal service should resume no later than 11PM ET (8PM PT).

If a service disruption persists after the maintenance window has ended, please contact the Orb Support Team for assistance.

Orb Support:

• sixtickets@edisen.com
• 1(866) 748 - 4467 Ext. 2
Nov 3, 07:17 PST
Networking Issue Affecting AWS Infrastructure
Resolved - The networking issue affecting our AWS infrastructure has been fully resolved. Following mitigation, we monitored the environment and confirmed sustained stability.

If you continue to experience any issues, please reach out to our support team.

Orb Support:
Orb1
• https:// help.support.orbgroup.com/support/home

PitchBlue
• mls@vigorsystemsinc.com
• 1(866) 748 - 4467 Ext. 2

PBS
• sixtickets@edisen.com
• https://interconnection.support.orbgroup.com/support/home
• 1(866) 748 - 4467 Ext. 2
Nov 3, 18:47 PST
Monitoring - Our operations team has mitigated the networking issue affecting our AWS infrastructure. The issue is now considered cleared, and we are monitoring the environment closely to confirm stability.

We will provide a further update once we are confident the issue is fully resolved, or sooner if conditions change.
Nov 3, 18:26 PST
Identified - We are currently investigating a networking issue affecting our AWS infrastructure. Our operations team has identified the issue and is actively implementing changes to mitigate its impact.

We will share updates as we make progress toward resolution. Thank you for your patience.
Nov 3, 18:06 PST

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

Orb Maintenance Window: One Vigor Software Upgrade (Staging Environment)
Completed - The scheduled maintenance has been completed.
Oct 27, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 17:00 PDT
Scheduled - On Tuesday, October 27, from 8PM-11PM ET (5PM-8PM PT), the Orb Support Team will coordinate a OneVigor software upgrade to the Staging Environment.

During this maintenance window, no operational impact is anticipated. In the event a service disruption does occur during this window, no action is needed from service recipients.

The Maintenance Window will be completed, and normal service should resume no later than 11PM ET (8PM PT).
Oct 26, 07:11 PDT

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Issues accessing the Edisen and Orb web portals
Resolved - Services were restored by 13:28 ET, and the system has remained stable. We are closing this status page incident. A root cause analysis is underway, and findings will be shared in follow-up communications.
Oct 22, 14:17 PDT
Update - The issues affecting access to the Edisen and Orb portals has been resolved, and access has been restored. We will continue to monitor for stability.
Oct 22, 10:23 PDT
Investigating - We are investigating reports of issues accessing the Edisen and Orb portals. We will provide updates on this status page as more information becomes available.
Oct 22, 09:50 PDT
Interconnection Linear Streaming Outage - Create
Resolved - Hello Interconnection Service Recipients,

Resolved: This outage of CREATE was a result of power issues at the carrier facilities in NYC. Any further interruptions will be communicated through a new status page incident.

If the carrier announces planned work that could affect this national feed, we will publish an Orb Group maintenance notification.
Oct 22, 09:04 PDT
Monitoring - Hello Interconnection Service Recipients,

National Program feed CREATE over terrestrial feed was restored at 13:30 UTC ( 9:30 ET). We are working with the site and network provider to determine the cause and will share additional updates as more information becomes available.
Oct 22, 06:46 PDT
Investigating - Hello Interconnection Service Recipients,

Beginning at 10/22/2026 07:12 AM ET the National Program feed CREATE over terrestrial has gone offline due to the current outage at NYJMC. A follow-up message will be sent when the interruption to CREATE has been resolved.
Oct 22, 04:55 PDT
Interconnection Linear Streaming Outage - NYJMC 2026-10-22 07:12
Resolved - Hello Interconnection Service Recipients,

Resolved: This outage was a result of power issues at the carrier facilities in NYC. Any further interruptions will be communicated through a new status page incident.

If the carrier announces planned work that could affect service, we will publish an Orb Group maintenance notification.
Oct 22, 09:03 PDT
Monitoring - Hello Interconnection Service Recipients,

Terrestrial contribution streams originating from NYJMC Centralcast have been restored, and we are monitoring for stability.

Our previous notification attributed the interruption to fiber repair work. That cause has not been confirmed. We are working with the site and network provider to determine the cause and will share additional updates as more information becomes available.
Oct 22, 06:41 PDT
Investigating - Interconnection Service Recipients,

Beginning at 10/22/2026 07:12 AM ET, a linear streaming interruption resulted in terrestrial contribution streams originating from NYJMC Centralcast being switched over to the National Feed. This incident is due to a fiber repair.

A follow-up message will be sent when the interruption is resolved. Once the outage has resolved, stations may switch back to their local feed via the PBS LLS Admin Console if a failover to the National feed took place.
Oct 22, 04:24 PDT
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