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Welcome to Edisen real-time information on system status and security. A note will be posted here if there are any interruptions in service and scheduled service events.
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Scheduled Maintenance
PBS NOC DDMS Cutover – Maintenance Window Apr 2, 2025 23:00 - Apr 3, 2025 02:00 PDT
On Thursday, April 3rd, from 2:00 AM- 5:00 AM ET (11:00 PM – 2:00 AM PT), the Edisen Support Team will coordinate a circuit cutover work session at PBS NOC.
During the work session, all national linear terrestrial services contributed by the NOC will be unavailable for a period ranging from 5 minutes to the full duration (3-hours) of the maintenance window.
The following TERRESTRIAL linear streams will be impacted:
PBS-01 (NPS-East)
PBS-02 (NPS-West)
PBS-03 (PBS Kids)
PBS-04 (HD-64 contribution stream) – Unallocated during maintenance window
PBS-05 (HD-65 contribution stream) – Unallocated during maintenance window
PBS-06 (HD03)
Stations may plan to switch away from the affected terrestrial streams (to the corresponding satellite streams, or to alternative programming) during this period until the all-clear is issued. The Maintenance Window will be completed, and normal service should resume no later than 5:00 AM ET (2:00 AM PT).
Posted on Mar 31, 2025 - 10:26 PDT
During the work session, all national linear terrestrial services contributed by the NOC will be unavailable for a period ranging from 5 minutes to the full duration (3-hours) of the maintenance window.
The following TERRESTRIAL linear streams will be impacted:
PBS-01 (NPS-East)
PBS-02 (NPS-West)
PBS-03 (PBS Kids)
PBS-04 (HD-64 contribution stream) – Unallocated during maintenance window
PBS-05 (HD-65 contribution stream) – Unallocated during maintenance window
PBS-06 (HD03)
Stations may plan to switch away from the affected terrestrial streams (to the corresponding satellite streams, or to alternative programming) during this period until the all-clear is issued. The Maintenance Window will be completed, and normal service should resume no later than 5:00 AM ET (2:00 AM PT).
Posted on Mar 31, 2025 - 10:26 PDT
sIX System Maintenance Window: AWS Direct Connect Maintenance Apr 4, 2025 02:00-06:00 PDT
Hello sIX Service Recipient,
On Friday, 4 Apr 2025 from 5:00 AM ET to 9:00 AM ET (4 Apr 2:00 AM PT to 6:00 AM PT), AWS will be conducting maintenance on their Direct Connect endpoint located in Seattle, WA.
During this maintenance window, sIX Service Recipients' Edisen Edge device connectivity to the Edisen Cloud Environment Infrastructure and associated tasks may be impacted.
The maintenance is expected to be completed, with normal service resuming no later than Friday, April 4 2025, 9:00 AM ET (4 Apr 06:00 AM PT)
If a service disruption occurs during this window, no action is required from sIX sites.
If connectivity or task processing issues persist after the maintenance window has ended, please contact the Edisen OSC for assistance.
Edisen OSC:
• sixtickets@edisen.com
• 1(866) 748 - 4467 Ext. 2
Posted on Mar 21, 2025 - 09:19 PDT
On Friday, 4 Apr 2025 from 5:00 AM ET to 9:00 AM ET (4 Apr 2:00 AM PT to 6:00 AM PT), AWS will be conducting maintenance on their Direct Connect endpoint located in Seattle, WA.
During this maintenance window, sIX Service Recipients' Edisen Edge device connectivity to the Edisen Cloud Environment Infrastructure and associated tasks may be impacted.
The maintenance is expected to be completed, with normal service resuming no later than Friday, April 4 2025, 9:00 AM ET (4 Apr 06:00 AM PT)
If a service disruption occurs during this window, no action is required from sIX sites.
If connectivity or task processing issues persist after the maintenance window has ended, please contact the Edisen OSC for assistance.
Edisen OSC:
• sixtickets@edisen.com
• 1(866) 748 - 4467 Ext. 2
Posted on Mar 21, 2025 - 09:19 PDT