Welcome to Edisen real-time information on system status and security. A note will be posted here if there are any interruptions in service and scheduled service events.
AWS will be conducting maintenance on their Direct Connect endpoint located in Seattle, WA:
Maintenance Event Start: January 19, 2026, 3:00AM ET (12:00AM PT) Maintenance Event End: January 19, 2026, 7:00AM ET (4:00AM PT) Maintenance Event Duration: 4 Hours
Station Impact:
- File Delivery Services will be interrupted briefly at some point during this maintenance event, while service transitions to the redundant AWS direct connect endpoint. Once services are restored, downloads that were queued prior to the start of the maintenance window will restart. - Linear streams provided by your station to PBS Digital and other streaming platforms may be impacted for the duration of the maintenance window. PBS Digital has notified all digital streaming partners about this outage.
After 5 minutes of feed outage time PBS Digital will automatically switch your site to the PBS National Feed, and you will receive a notification email. Other digital streaming partners may implement their own failover separately from PBS Digital. Once the maintenance window is complete, if a failover to the National feed has taken place, your site can switch back to your local feed for PBS platforms via the PBS LLS Admin Console and notify your other streaming providers that the local feed has been restored.
- There will be NO impact to the Terrestrial National Linear Content Feeds provided to your station.
Maintenance activity will be completed, and normal service should resume no later than January 19, 7:00AM ET (4:00AM PT).
If a service disruption occurs during this window, no action is required from Interconnection sites. If connectivity or task processing issues persist after the maintenance window has ended, please contact Edisen Support for assistance.
Edisen Support Team: • sixtickets@edisen.com • 1(866) 748 - 4467 Ext. 2 Posted on
Jan 15, 2026 - 05:34 PST
Completed -
The scheduled maintenance has been completed.
Jan 13, 18:25 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 17:00 PST
Scheduled -
On Tuesday, January 13, from 8PM-11PM ET (5PM-8PM PT), the Edisen Support Team will coordinate a OneVigor software upgrade to the Production Environment.
During this maintenance window, we anticipate no interruption to file delivery or linear delivery. However, the sIX Media Management GUI and the sIX Global GUI may be unavailable during this maintenance window.
In the event a service disruption does occur during this window, no action is needed from service recipients. The Maintenance Window will be completed, and normal service should resume no later than 11PM ET (8PM PT).
If a service disruption persists after the maintenance window has ended, please contact the Edisen Support Team for assistance.
Resolved -
On 1/07/2025 from approximately 13:41 to 14:05 ET, PBS Edisen Edge (MagnuBox) connectivity for service recipients may have experienced intermittent disruption due to unexpected conditions encountered during a circuit migration performed by an upstream connectivity provider associated with the AWS Direct Connect.
This interruption may have impacted in-progress file transfers. Connectivity has since been restored, and the disruption was temporary.
Our engineers are actively monitoring the network and will continue to ensure stability throughout the remainder of the provider’s migration activity.
Please reach out to us with any questions.
Edisen Support Team: • sixtickets@edisen.com • 1(866) 748 - 4467 Ext. 2
Jan 7, 11:15 PST
Completed -
The scheduled maintenance has been completed.
Jan 6, 18:45 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 17:00 PST
Scheduled -
On Tuesday, January 6th, from 8PM-11PM ET (5PM-8PM PT), the Edisen Support Team will coordinate a OneVigor software upgrade to the Staging Environment.
During this maintenance window, no operational impact is anticipated. In the event a service disruption does occur during this window, no action is needed from service recipients.
The Maintenance Window will be completed, and normal service should resume no later than 11PM ET (8PM PT).
Jan 5, 08:37 PST