Welcome to Edisen real-time information on system status and security. A note will be posted here if there are any interruptions in service and scheduled service events.
Completed -
The scheduled maintenance has been completed.
Mar 10, 18:50 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 17:00 PDT
Scheduled -
On Tuesday, March 10, from 8PM-11PM ET (5PM-8PM PT), the Edisen Support Team will coordinate a OneVigor software upgrade to the Production Environment.
During this maintenance window, we anticipate no interruption to file delivery or linear delivery. However, the Interconnection Media Management GUI and the Global GUI may be unavailable during this maintenance window.
In the event a service disruption does occur during this window, no action is needed from service recipients. The Maintenance Window will be completed, and normal service should resume no later than 11PM ET (8PM PT).
If a service disruption persists after the maintenance window has ended, please contact the Edisen Support Team for assistance.
Please be advised that the scheduled maintenance window, which had the potential to impact the Create terrestrial feed, has been postponed by Lumen. We will continue to monitor for updates and will issue a new notification once the maintenance has been rescheduled and confirmed.
Thank you for your understanding.
Mar 9, 17:18 PDT
Update -
***PLEASE NOTE THE UPDATED DATE/TIMES BELOW
Hello Interconnection Service Recipient,
Lumen will be conducting maintenance on the circuit providing the National terrestrial program feeds to Interconnection during the following:
Maintenance Dates, Times and Duration: Maintenance Event Start: Tuesday, March 10, 12:00AM EDT (9:00 PM PDT) Maintenance Event End: Tuesday, March 10, 6:00AM EDT (3:00 AM PDT) Maintenance Event Duration: 6 Hours
Station Impact:
There will be NO impact to Satellite services or file delivery during this Maintenance event. During the work session, the following TERRESTRIAL linear stream could be unavailable for the duration of the maintenance window:
• Create
Stations may plan to switch away from the affected terrestrial stream (to the corresponding satellite streams, or to alternative programming) during this period until the maintenance window has been concluded. Maintenance activity will be completed, and normal service should resume no later than, March 10, 5:00AM ET (2:00 AM PT).
If a service disruption occurs during this window, no action is required from Interconnection sites. If connectivity or task processing issues persist after the maintenance window has ended, please contact Edisen Support for assistance.
Edisen Support Team: • sixtickets@edisen.com • 1(866) 748 - 4467 Ext. 2
Mar 6, 09:48 PST
Scheduled -
Hello Interconnection Service Recipient,
Lumen will be conducting maintenance on the circuit providing the National terrestrial program feeds to Interconnection during the following:
Maintenance Dates, Times and Duration: Maintenance Event Start: Monday, March 9, 11:00PM ET (8:00 PM PT) Maintenance Event End: Tuesday, March 10, 5:00AM ET (2:00 AM PT) Maintenance Event Duration: 6 Hours
Station Impact:
There will be NO impact to Satellite services or file delivery during this Maintenance event. During the work session, the following TERRESTRIAL linear stream could be unavailable for the duration of the maintenance window:
• Create
Stations may plan to switch away from the affected terrestrial stream (to the corresponding satellite streams, or to alternative programming) during this period until the maintenance window has been concluded. Maintenance activity will be completed, and normal service should resume no later than, March 10, 5:00AM ET (2:00 AM PT).
If a service disruption occurs during this window, no action is required from Interconnection sites. If connectivity or task processing issues persist after the maintenance window has ended, please contact Edisen Support for assistance.
Edisen Support Team: • sixtickets@edisen.com • 1(866) 748 - 4467 Ext. 2
Mar 6, 06:22 PST
Completed -
The scheduled maintenance has been completed.
Mar 3, 17:43 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 17:00 PST
Scheduled -
On Tuesday, March 3rd, from 8PM-11PM ET (5PM-8PM PT), the Edisen Support Team will coordinate a OneVigor software upgrade to the Staging Environment.
During this maintenance window, no operational impact is anticipated. In the event a service disruption does occur during this window, no action is needed from service recipients.
The Maintenance Window will be completed, and normal service should resume no later than 11PM ET (8PM PT).
Mar 2, 06:41 PST