All Systems Operational

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Welcome to Edisen real-time information on system status and security. A note will be posted here if there are any interruptions in service and scheduled service events.

Uptime over the past 90 days. View historical uptime.
Orb1 Portal Operational
Interconnection Orb MagnuBox Devices (Terrestrial) Operational
Interconnection Local Live Linear Streaming (Terrestrial) Operational
Interconnection National Program Feeds (Terrestrial) Operational
90 days ago
99.96 % uptime
Today
PitchBlue Group Operational
PitchBlue Feed Reports Operational
PitchBlue Formatic Operational
PitchBlue MagnuBoxes (Terrestrial) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 9, 2026

No incidents reported today.

Sep 8, 2026

Orb Maintenance Window: One Vigor Software Upgrade
Completed - The scheduled maintenance has been completed.
Sep 8, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 17:00 PDT
Scheduled - On Tuesday, September 8, from 8PM-11PM ET (5PM-8PM PT), the Orb Support Team will coordinate a OneVigor software upgrade to the Production Environment.

During this maintenance window, we anticipate no interruption to file delivery or linear delivery. However, the Interconnection Media Management GUI and the Global GUI may be unavailable during this maintenance window.

In the event a service disruption does occur during this window, no action is needed from service recipients. The Maintenance Window will be completed, and normal service should resume no later than 11PM ET (8PM PT).

If a service disruption persists after the maintenance window has ended, please contact the Orb Support Team for assistance.

Orb Support:

• sixtickets@edisen.com
• 1(866) 748 - 4467 Ext. 2
Sep 4, 07:22 PDT

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Orb Maintenance Window: One Vigor Software Upgrade (Staging Environment)
Completed - The scheduled maintenance has been completed.
Sep 1, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 17:00 PDT
Scheduled - On Tuesday, September 1, from 8PM-11PM ET (5PM-8PM PT), the Orb Support Team will coordinate a OneVigor software upgrade to the Staging Environment.

During this maintenance window, no operational impact is anticipated. In the event a service disruption does occur during this window, no action is needed from service recipients.

The Maintenance Window will be completed, and normal service should resume no later than 11PM ET (8PM PT).
Aug 28, 07:01 PDT
PBS NOC MPLS Maintenance Window – 08/31/2026 - 09/01/2026
Completed - The scheduled maintenance has been completed.
Sep 1, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 21:00 PDT
Scheduled - Lumen will be conducting maintenance on the MPLS circuit servicing PBS NOC, impacting National terrestrial program feeds to Interconnection:

Maintenance Event Start: Tuesday, September 1st, 00:00 EDT (Monday, August 31st 9:00 PM PDT)
Maintenance Event End: Tuesday, September 1st , 6:00 AM EDT (Tuesday September 1st 3:00 AM PDT)
Maintenance Event Duration: 6 Hours

Station Impact:
There will be NO impact to Satellite services, file delivery, or linear streams provided by your station to PBS Digital and other streaming platforms during this Maintenance event.

During the work session, the following TERRESTRIAL linear streams could be unavailable for the duration of the maintenance window:

PBS-01 (NPS-East)
PBS-02 (NPS-West)
PBS-03 (PBS Kids)
PBS-06 (HD03)

Stations may plan to switch away from the affected terrestrial streams (to the corresponding satellite streams, or to alternative programming) during this period to avoid this service disruption.

The Maintenance activity will be completed, and normal service should resume no later than 6:00 AM EDT (3:00 AM PDT) on Tuesday, September 1st.

If a service disruption occurs during this window, no action is required from Interconnection sites. If connectivity or task processing issues persist after the maintenance window has ended, please contact Orb Support for assistance.

sixtickets@edisen.com
1(866) 748 - 4467 Ext. 2
Aug 28, 13:04 PDT

Aug 31, 2026

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

Interconnection Maintenance Event – File Delivery Services Impacted: AWS East Direct Connect Maintenance Window – August 28, 2026
Completed - The scheduled maintenance has been completed.
Aug 28, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 23:00 PDT
Scheduled - Interconnection Service Recipients,

AWS will be conducting maintenance on their Direct Connect endpoint located in Herndon, VA:

Maintenance Event Start: Friday, August 28, 2026, 02:00 AM ET
Maintenance Event End: Friday, August 28, 2026, 04:00 AM ET
Maintenance Event Duration: 2 Hours

Station Impact:

File Delivery Services may be interrupted briefly at some point during this maintenance event, while service transitions to the redundant AWS direct connect endpoint. Once File Delivery services are restored, downloads that were queued prior to the start of the maintenance window will restart.

Maintenance activity will be completed, and normal service should resume, no later than August 28, 2026, 04:00 AM ET.

If a service disruption occurs during this window, no action is required from Interconnection sites.

If connectivity or task processing issues persist after the maintenance window has ended, please contact Orb Group Support for assistance.

Orb Group Support Team:
• sixtickets@edisen.com
• 1(866) 748 - 4467 Ext. 2
Aug 20, 22:39 PDT

Aug 27, 2026

Aug 26, 2026

No incidents reported.

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